Last updated: [DATE — update on publish]
This Refund & Cancellation Policy explains how cancellations and refunds work for powerPPT.com (“we”, “us”, “our”) subscriptions.
1. Free tier
The Free tier costs nothing and can be used indefinitely — no refund considerations apply.
2. Cancelling a paid subscription
- You can cancel your Premium or Enterprise subscription at any time from your member dashboard, or by emailing hello@powerppt.com.
- Cancellation stops future billing. You’ll keep full access to your current tier until the end of the billing period you’ve already paid for, and you won’t be charged again after that.
3. Refunds
[PLACEHOLDER — pick the policy that fits your business and delete the other option:]
Option A — Satisfaction window: If you’re not satisfied with your Premium or Enterprise subscription, you can request a full refund within [PLACEHOLDER: e.g. 7] days of your first payment. After that window, subscription payments are non-refundable, though you can still cancel to stop future charges.
Option B — No refunds on digital content: Because powerPPT.com provides immediate access to digital content upon payment, all subscription payments are final and non-refundable. You can cancel at any time to stop future billing, as described above.
To request a refund (if applicable under your chosen option), email hello@powerppt.com with your account email and the date you subscribed.
4. Enterprise team seats
Enterprise subscriptions are billed per account, not per seat. Adding or removing team members within your seat limit does not generate a partial refund or additional charge — pricing is fixed for the account regardless of how many of your available seats are in use.
5. Billing errors
If you believe you were charged incorrectly — for example, charged twice for the same period, or charged after a cancellation you submitted — contact us at hello@powerppt.com and we’ll investigate and correct genuine errors promptly.
6. How refunds are processed
Approved refunds are returned to your original payment method and typically take [PLACEHOLDER: e.g. 5-7 business days] to appear, depending on your bank or payment provider.
7. Contact us
For any question about cancellation, billing, or refunds, email hello@powerppt.com.
